Return Policy
At Y&KO, your satisfaction is our priority. If you are not completely happy with your purchase, we're here to help.
Returns
- You have 30 days from the date of delivery to request a return.
- Items must be unused, unwashed, and in original condition with all tags attached.
- Items must be in their original packaging.
Non-Returnable Items
- Items marked as final sale
- Underwear and swimwear (for hygiene reasons)
- Items damaged due to misuse
How to Start a Return
- Email us at info@yandko.com with your order number and reason for return.
- We will send you return instructions within 2 business days.
- Ship the item back to us using a trackable shipping method.
Refunds
- Once we receive and inspect your return, we will notify you by email.
- Approved refunds will be processed to your original payment method within 5–10 business days.
- Original shipping costs are non-refundable.
Exchanges
We do not offer direct exchanges. Please return the original item and place a new order.
Contact Us
If you have any questions, please contact us at info@yandko.com.
or dm us on whatsapp +8801952900370